Privacy Policy

1. Scope and responsibility

ASEANEXPATS.ASIA is a publication for expats and local residents, launching with Cambodia and developing wider Southeast Asia coverage. This notice covers this website, its administrator workspace, enquiry forms and early-access email lists. It does not cover independent websites or social platforms you visit through our links. For privacy matters, email contact@aseanexpats.asia with “Privacy request” in the subject. We do not claim registration with a particular regulator or that every jurisdiction has identical rules.

2. Information you give us

Contact and correction enquiries may include your name, email, country, subject, message and an article URL. Advertising briefs may also include business details, a proposed headline, supplied copy, destination links, package, quantity and requested social accounts. Newsletter and job-alert registrations contain your email and selected preferences. Material supplied separately by email may include photographs, contributor names and permission records. Please avoid sending passports, financial account details, passwords, health records or unrelated personal information.

3. Technical information and essential storage

The hosting server can log IP addresses, request paths, timestamps, browser request information and errors for delivery, troubleshooting and security. Form-abuse controls use a secret-salted IP fingerprint for rate limiting. Administrator sign-in uses a signed session cookie. Your browser may locally store saved articles, arrival-checklist progress, carousel preferences and your analytics choice; these features do not create a public user profile. The website no longer offers a dark-mode setting. Local browser preferences can be removed using your browser’s site-data controls.

4. Purposes and permissions

We use enquiry information to respond, assess requests, arrange agreed services, prevent misuse and keep relevant operational records. We use subscription information to confirm your address and administer the list you selected. Optional usage measurement requires your choice before activation. Where applicable law requires a legal basis, we assess consent, steps requested before an agreement, performance of an agreement, necessary operational interests or legal obligations for the particular processing. This notice does not replace that assessment or create a blanket consent for unrelated marketing.

5. Optional analytics

If you allow it, first-party analytics record aggregate counts for page visits, scroll thresholds, outbound actions, form attempts and navigation/filter interactions. The analytics records do not contain analytics IP addresses, advertising identifiers, individual visitor profiles or free-text search phrases. Counts are incomplete when visitors decline and must not be presented as verified audience size. Analytics respects Do Not Track and Global Privacy Control signals. Use “Privacy choices” to refuse or withdraw optional measurement; refusing it does not prevent ordinary browsing.

6. Email lists and communications

New newsletter and job-alert addresses require a confirmation link before activation. Confirmation messages include an unsubscribe route. Email confirmation and enquiry acknowledgements are operational messages, not permission for unrelated promotions. Regular newsletters and automated job matching are not yet running. An of confirmed subscribers is available only to authorised administrators for the stated list workflow; any future mailing tool must honour the same consent and unsubscribe choices. Enquiry and advertising notifications currently arrive at contact@aseanexpats.asia.

7. Hosting, email and other recipients

The website is hosted on a Contabo VPS and transactional messages are processed through Spacemail. Authorised team members access records as needed to handle the request. Information may be disclosed to a service provider, professional adviser or authority where needed for the service, a legitimate dispute or an applicable legal requirement. We do not sell enquiry or subscriber information. We do not publish private submissions automatically. A social link sends you to that platform; externally hosted article images can contact their image host. We serve fonts locally.

8. Cross-border handling

Hosting, mailbox infrastructure, team access and the platforms you choose may involve different countries. Location and legal protections can vary. We assess the relevant provider arrangements and any safeguards required by the law applicable to the processing. We do not promise that every record stays in Cambodia or within ASEAN, or claim a particular contractual transfer mechanism without verifying it. Contact contact@aseanexpats.asia for information about the arrangements relevant to your request.

9. Retention and deletion

The background worker removes unconfirmed registrations after seven days, aggregate analytics older than 90 days, and website contact, media-kit and correction enquiries older than 180 days. Cleanup depends on the worker continuing to run. Confirmed-list records remain until unsubscribed or deleted; unsubscribing stops participation and an administrator can handle a deletion request. Advertising records, permission records and correspondence are reviewed according to fulfilment, dispute and applicable recordkeeping needs. Delivered email, exports, provider logs and backups are separate copies and require their own deletion or expiry process; deletion from the CMS does not erase delivered mail.

10. Requests, objections and complaints

Ask us to explain, access, correct or delete information concerning you, withdraw consent, or consider an objection or restriction. Portability and other statutory rights depend on applicable law. Provide enough context to locate the record, without sending unnecessary identity documents. We may proportionately verify ownership and explain any information that must be retained or any lawful restriction. You may also contact the competent authority where applicable. We do not require payment merely to submit a privacy concern or promise a universal response deadline that overrides local requirements.

11. Children, security and changes

The enquiry and advertising services are intended for adults acting for themselves or their organisation. Do not submit a child’s private details through an ordinary form. Contact us if a child’s information has been supplied inadvertently. We use restricted administrator access, HTTPS and operational protections, but no internet service can promise absolute security. Report a suspected technical exposure privately to admin@aseanexpats.asia; do not send exploited data. Changes to practices require an updated notice and, where needed, a fresh permission choice. The displayed effective date identifies this version.