Advertising Booking Terms

1. Request, receipt and accepted booking

Submitting a brief creates an enquiry and queues a request receipt to the supplied email. It does not take payment, accept a booking or publish content. A booking confirmation is issued only after a team member records the client’s agreement, completes the final scope and previews the confirmation email. Review-status labels alone do not establish payment or publication. Keep the reference in all correspondence with manager@aseanexpats.asia. Website submission notifications and internal copies go to contact@aseanexpats.asia.

2. Scope recorded before acceptance

The request retains the package, quantity, requested price or custom-quote status, country, nominated social handles, scope version and stated deliverables visible at submission. Before accepting a booking, agree exact placement, dates or staggered schedule, supplied assets and approvals, final USD total, tax treatment, invoice/payment method, retention period, cancellation/refunds and treatment of unused units. The booking email records those particulars. The original enquiry total is shown for context and is not a second charge. Any materially different arrangement requires express written agreement.

3. Supplied sponsored articles

The listed article prices cover ready-to-publish advertiser-supplied copy and image assets, suitability review, one supplied cover image, one destination link, a visible Sponsored label and one revision round. The article appears at its own URL with a card in the story listing and relevant country filter. Homepage features, newsletter inclusion, rankings or social posts are not included. Specify the publication schedule and retention/review period in the booking; there is no promise of permanent hosting. Writing or substantial rewriting, photography, translation and wider production require a separate quote.

4. Job listings and six-month credit validity

Each job credit covers one genuine, separately reviewed role on the jobs listing and its role page for the displayed publication period, normally 14 days from first publication. Unused credits expire six calendar months after booking acceptance, using UTC and the last valid calendar day where necessary. Schedule and approve each role before expiry; a live role’s own publication period is not extended by the bundle. Credits are not unlimited feed access, automatic approval or permission to repost the same role indefinitely. Agreed cancellation/refund provisions and any mandatory rights remain applicable.

5. Recruitment quality controls

Provide the real employer or authorised recruiter identity, role location, salary or meaningful range, responsibilities, requirements, application deadline and a working HTTPS application route. The team must check suitability before publishing. We reject scams, vague roles concealing the employer or work, misleading earnings, MLM recruitment, exploitative fees and trafficking-risk offers. An application deadline can make a role unavailable sooner than a promotional period; agree deadlines and remedy arrangements beforehand. No applicant volume, hiring result or employer endorsement is guaranteed.

6. Promoted posts and the flat multi-post rate

A supplied promoted post includes one short supplied message, one supplied cover image, one destination CTA, clear sponsorship and one correction round. It appears at its own URL with a card in the story listing and relevant country filter, normally for seven days from first publication. Posts may be staggered on agreed dates. The current listed multi-post quantities use USD 20 per post from two posts, compared with USD 25 for one. Five, ten and twenty-five posts do not receive progressively deeper discounts. The live selector lists the available quantities and the accepted booking fixes the actual total.

7. Social posts are priced per platform

A social bundle covers supplied, approved assets and captions, formatting, one approval round and manual scheduling to one agreed authorised handle per selected platform. Five posts on two platforms constitute ten platform placements, charged as one five-post bundle for each platform. Copywriting, image/video production, paid boosts, ad spend, community management and additional platforms are excluded unless quoted. Confirm account authority, format suitability, schedule and retention/removal expectations before acceptance. No social passwords belong in a form. The CMS does not automatically connect to or publish on social accounts.

8. Publication periods and delivery evidence

Periods run from each actual first publication, not from enquiry submission. For website content, the editor controls publication and campaign expiry; reopening an existing campaign must not silently reset its clock. Social visibility also depends on the third-party platform. After a placement is delivered, the team records a live link, UTC publication time, calculated expiry or agreed retention, delivery note and a redacted screenshot/proof link where available. Private social placements may require an agreed proof link instead of a publicly accessible post URL. Delivery emails report recorded placements and remaining scope; they do not independently verify platform reach or prove inbox delivery.

9. Exclusions, changes and remedies

No standard package guarantees views, clicks, applications, sales, rankings, homepage exposure, newsletter distribution or a specific listing position. Dates depend on agreed readiness and approval, not an unstated turnaround promise. Confirm revision limits, late asset handling, cancellations, refunds and unused placements before payment. There is no universal blanket non-refundable rule. If agreed work cannot be delivered, discuss the undelivered scope and the appropriate contractual or legally required remedy. Any amendment after confirmation needs a separate written record; changing catalogue prices does not amend an accepted booking.

10. Launch rates, records and concerns

Founding launch rates apply to approved Cambodia campaigns. Future rates may change as coverage and reporting develop; accepted bookings retain their agreed scope and price. A country option is a request for targeting, not a claim of established audience or available inventory everywhere. Request, confirmation and delivery records contain commercial and contact information and are handled under the Privacy Policy. The signed-in team can inspect email queue status; SMTP acceptance is not proof of arrival in a customer’s inbox. Report a missing placement, incorrect term or fulfilment concern to manager@aseanexpats.asia and quote the reference. Send privacy or permission concerns to contact@aseanexpats.asia.